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Torna indietro | Elenco corsi > > SPECIFIC TRAINING FOR WORKERS - ACTIVITIES IN CONTACT WITH THE PUBLIC

SPECIFIC TRAINING FOR WORKERS - ACTIVITIES IN CONTACT WITH THE PUBLIC

The course is aimed at all workers who work in contact with the public with risk of aggression, such as retail, reception, ticket office, cash desk, reception, access control, surveillance.

The course lasts 4 hours, has a validity of 5 years and is valid throughout Italy.

Piano didattico

  • 06_SP_25_EN

  • COMPRENSION QUESTIONARY OF ENGLISH LANGUAGE

    Questionario di comprensione della lingua inglese – Livello A2

    Test

  • S01.07_EN_Video_intro_activities_with_public_ASR_2025

    File Video

  • Risk of accidents

    File Video

  • RISK OF ACCIDENT

    Test

  • Mechanical risk

    File Video

  • Electrical risk (short)

    File Video

  • ELECTRICAL RISK (SHORT)

    Test

  • Chemical risk

    File Video

  • CHEMICAL RISK

    Test

  • Fogs, oils, fumes, vapours and dusts

    File Video

  • FOGS, OIL, SMOKE, VAPOURS AND DUSTS

    Test

  • Labelling

    File Video

  • LABELLING AND MATERIAL SAFETY DATA SHEET - MSDS

    Test

  • Carcinogenic risk

    File Video

  • CARCINOGENIC RISK

    Test

  • Biological risk

    File Video

  • BIOLOGICAL RISK

    Test

  • Noise

    File Video

  • PHYSICAL AGENTS - NOISE (SHORT)

    Test

  • Vibrations

    File Video

  • PHYSICAL AGENTS - VIBRATIONS (SHORT)

    Test

  • Radiation risk

    File Video

  • PHYSICAL AGENTS – RADIATIONS

    Test

  • Physical agents - microclimate

    File Video

  • PHYSICAL AGENTS - MICROCLIMATE

    Test

  • Physical agents- lighting

    File Video

  • PHYSICAL AGENTS - LIGHTING

    Test

  • VDU (short)

    File Video

  • VIDEO DISPLAY UNITS (SHORT)

    Test

  • PPE and work organisation (short)

    File Video

  • PERSONAL PROTECTIVE DEVICES - PPE (SHORT)

    Test

  • Work environment

    File Video

  • RISKS PRESENT IN WORKPLACES

    Test

  • Work-related stress (long)

    File Video

  • WORK-RELATED STRESS (LONG)

    Test

  • Manual handling of loads

    File Video

  • MANUAL HANDLING OF LOADS (SHORT)

    Test

  • Safety signs

    File Video

  • SAFETY SIGNS

    Test

  • Emergencies

    File Video

  • EMERGENCY

    Test

  • Safety procedures

    File Video

  • SAFETY PROCEDURES

    Test

  • Evacuation procedures (long)

    File Video

  • EVACUATION PROCEDURES

    Test

  • First aid procedures

    File Video

  • FIRST AID PROCEDURES

    Test

  • Accidents and near misses

    File Video

  • Working mothers

    File Video

  • WORKING MOTHERS

    Test

  • Foreign workers

    File Video

  • FOREIGN WORKERS

    Test

  • First aid

    File Video

  • FIRST AID

    Test

  • FINAL TEST SPECIFIC TRAINING FOR WORKERS - TOURISM AND ACTIVITIES WITH PUBLIC

    Test

  • Course evaluation questionnaire

    This questionnaire is a useful tool for the evaluation and monitoring of the training activities.The general objective is monitoring the level of participants satisfaction, in order to analyze the activities according to your instructions and with the aim of a continuous improvement.

    Test

EUR 45,00 + IVA

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